Set up your favourite IM desktop client or use our web chat app to chat to your website visitors. You can also setup your weekly schedule and let FrescoChat manage your on/off status.
Set up your smart-phone or tablet to receive chat alerts and reply to customers. FrescoChat will follow you everywhere and let you take chats on the move
Just paste a script code on your WebSite or use our plugins and you are ready to go.
Adding agents is completely free. Just pay for the number of seats (agents online at the same time)
* No credit card required
* You will be subscribed to our CORP plan for 14 days. After that period, you can choose any of our packages
* By subscribing, you agree to our Terms and conditions
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With voice and video chat, new leads are more likely to convert and current customers are more likely to make bigger purchases, remember the products or services discussed during the chat, and spread the word about your business. Add it to your site today!
With a desktop IM app installed that runs when you turn on your computer, together with our flexible schedule builder, you can forget about everything related to siging in/out and stay focused on your business and serving potential customers
Offer help to users who get stuck in any section of your website
Create engaging messages for your different products/services you offer and generate more leads
Build special triggers rules for users coming from PPC campaigns like Google Ads
Once you start using trigger rules you will realize the power that it brings. Visitors who are invited to chat and have a satisfactory response from the agent, will be more likely to become customers and refer other people to your site.
Build departments based on your business areas or product categories, every agent may belong to one or more departments
Add agents to hidden departments that will only get reached when other agent transfer a chat session to them (eg: second level support)
Configure which departments will be able to answer chats originated by specific trigger rules
Set up any page/section of your site to get chats routed only to a specific department (department selection will be hidden on chatbox )
Chatbox will display its online/offline stauts. Offline departments will display a contact form and you will get the messages to a configured e-mail address for that department
Great for business scenarios where the visitor might already know who is the person he wants to contact, or he has been served before by a particular agent